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Operations, Project Coordinator


Hybrid 2 days onsite 8am5pm 2 weeks’ notice period

Operations, Project Coordinator Santa Ana, Costa Rica. +

Are you ready to join a team in a global company that manages complex digital projects affecting the launch and sustainability of mobile apps You will coordinate the activities of a project team, including research, analysis, document rollout reviews, problem resolution, training, status reporting, implementation, post rollout review audit?udit. You will also proactively collaborate and identify processes and partner with teams to help identify robotics process improvement opportunities. Join Western Union as an Agent Operations, Program Project Management Lead. Motivated by our values: purpose-driven, globally minded, trustworthy respectful Were a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and nonprofit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen. Better requires process discipline and simplification. We’ll be looking to you to monitor project progress, maintain project documentation and ensure detailed follow-up and tracking is documented regarding project milestones, tasks, deliverables, and responsibilities. You will ensure simultaneous efforts related to one project are on track and escalate issues to the right stakeholders. You will perform these actions by applying knowledge of principles, practices, and procedures on Project management and execution. 

You’ll be responsible for ensuring that all the activities that are identified and coordinated for a project to be successful and completed, are tracked, and executed in a timely manner and that any risk or issue identified during the execution, is reported immediately to the stakeholders and to the Project Manager assigned as leader of the effort. 

For such a detail-driven role, you will need to have obtained your major degree in Business Administration, Industrial Engineering, or similar career fields. You will need to have 2 years of experience working in project management, collaboration, and reporting within a lean framework with the evidence you have a good understanding of agile processes. You must be fluent in English and proficient with project tools. Any other Project Management Certification, Agile or related training will be a plus. Join us and let’s move money for better.

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now. We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package. Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity.

Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex including pregnancy or related medical conditions, national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.

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Created by Alex Volkov