Description:
This person will be the single point of contact for all things pertaining to the client platform. Able to own
the relationship with multiple stakeholders and function as a platform expert as required.
Responsibilities
• This person will be the single point of contact for all things pertaining to the client platform. Able to own the
relationship with multiple stakeholders and function as a platform expert as required.
• Excellent Communication skills (spoken & written) and stakeholder management experience. Ability to work
with cross functional teams Customer centricity Analytical and problem solving abilities. A mindset / knack for
learning / absorbing technical and domain knowledge Organized, detail–oriented and results focused
Requirements
• Bachelors/Masters in Management – Marketing / Communications with work experience of 2–6 years
• Prior experience in working in Social Media, Digital Marketing roles, Familiarity with platforms like Sprinklr is an
added advantage
• Experience in areas like ORM, Social Listening, Customer care, Advertisements, Content Moderation, Social
Media Campaigns, Google Analytics etc.
• Good English Level
