TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programming.
What You’ll Do
The TCSC Technical Representative can resolve fewer complex problems immediately, while more complex problems are escalated for resolution.
The successful candidate will be able to work the first and second shifts as well as occasional Saturday hours.
Who you are.
Professional work history or training with a focus on IT or automotive systems.
Customer contact experience.
Technical Support experience.
Self-motivated with a proactive approach to meeting and exceeding customer expectations.
Computer hardware and software experience.
Substantial problem-solving abilities.
Ability to work and thrive in a team environment.
Always maintain a professional image.
Exceptional communication and organizational skills
Dedication to excellent attendance.
+85% English language Domain.
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Forma para aplicar a los puestos laborales: enviar un correo a marcela.solis@dxc.com e indicar en el subject: Feria de Empleo UCR y nombre de la posición a la que aplica
Forma para aplicar a los puestos laborales: enviar un correo a marcela.solis@dxc.com e indicar en el subject: Feria de Empleo UCR y nombre de la posición a la que aplica
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