• You will be the voice of one of our clients, when customers need phone support for some ERP software products. Their issues may be functional or technical in nature.​
• You will enable our customers to get back to their business by helping them with questions or issues regarding some products or services.​
• You will use your empathetic and human-centered approach to go above and beyond for the customer.​
• Using your passion for creating world-class customer experiences, you will build fantastic relationships in a fast-paced environment.​
• You will help maintain and develop our self-service to assist customers in helping themselves with these world-class tools.​

 

Competencies:

• Excellent written and verbal communication
• Customer Oriented
• Analytical Ability 
• Interpersonal Skills
• Problem solving

 

Modality: On-site 

English level:  B2 

Education: Highschool 

Experience: 6 months of customer support experience