SALES MANAGER

Manages attainment of sales goals by region. Develops long-term sales strategies. Oversees the development of current supervisors and sales representatives. Participates in strategic division initiatives. Ensures consistent employee management practices across the inside sales department. Fosters cross-departmental teamwork and communication. Provides department -wide direction in support of the divisions long-term strategies. Ensures timely completion of all projects and responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Works with the Sales Director to develop and execute annual business plans.

• Assigns quarterly sales goals by territory.

• Communicates job responsibilities to staff via MBO’s.

• Develops quarterly plans with outside sales for territory development.

• Presents quarterly business plans at team level.

• Manages 100% attainment of Sales, GP$, GP% and corporate special goals.

• Maintains excellent customer and vendor relationships.

• Interfaces with departmental Director to ensure cross-corporate teamwork.

• Oversees strategic projects for division growth.

• Provides sales with the tools needed, such as slippage reports, Credit Utilization, descending reports, new Customers reports, leads, and customer focuses, and the process to utilize them.

• Develops motivational strategies and TD Monthly/Quarterly sales promotions. Continues to work with PM and Vendors for sales promotions.

• Oversees Employee Development activities, including quarterly one-on-one «feedback» meetings with all employees, quarterly service observations, and reward and recognition programs for top employees.

• Sets up meetings with support departments and holds sales and staff meetings in order to improve communication within the department.

• Responds to escalated customer issues to ensure satisfactory resolution.

• Maintains strategic vendor relationships.

• Addresses escalated personnel issues prior to HR involvement. Ensures timely resolution of employee issues and consistent actions across regions.

 

ADDITIONAL DUTIES AND RESPONSIBILITIES:

Performs other additional duties as assigned.

Meets punctuality and attendance standards.

KNOWLEDGE, SKILLS, AND/OR ABILITIES REQUIRED

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to adjust readily to change and adapt as needed.

• Able to analyze and resolve complex issues and problems in a sound and timely fashion.

• Able to foster win/win situations and ensure productive resolutions of conflict.

• Able to build solid, effective working relationships with others.

• Able to coach others in the development of their skills.

• Able to constructively work under stress and pressure when faced with high workloads and deadlines.

• Able to display assertiveness and a high level of self-confidence.

• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.

• Able to identify needs and opportunities and develop action plans to address.

• Able to maintain a positive attitude in the face of criticism, rejection, or failure.

• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.

• Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.

• Able to sort through numerical information and recognize trends and details.

• Able to supervise, train, and evaluate the performance of subordinates.

• Possesses strong organizational and time management skills, driving tasks to completion.

• Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level.

 

MINIMUM EDUCATIONAL/EXPERIENCE REQUIREMENTS:

4-year college degree from an accredited university plus the established minimum requirements for the position.

 

ADDITIONAL EDUCATION/PREVIOUS EXPERIENCE RECOMMENDATIONS:

• Working knowledge of systems / applications.

• Demonstrates creativity in problem solving.

• Advanced level of judgment and decision making.

• 4 year degree; and 5-7 years relevant sales management experience.

 

WORKING CONDITIONS:

Professional office environment.

CULTURAL COMPETENCY REQUIREMENTS:

La Diversidad es uno de nuestros Valores compartidos fundamentales. En Tech Data estarás trabajando e interactuando en un ambiente multicultural dentro de una compañía internacional.