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Apps Services Technical Support Engineer Stage 2

We’re growing rapidly. Would you like to join us?

Are you a natural problem solver looking for a company where you can fast-track your career?
Do you want to gain global experience and get extensive training on high-end software products and solutions?
We’re Tek Experts, a leading global provider of technical support and professional services on behalf of the world’s largest IT companies.
With 5,000 employees across seven global offices, we’ve built a reputation for deep technical expertise and providing exceptional customer experiences. We operate a 24/7/365 service across borders, languages, and time zones.

About the role

The Level 2 Technical Support Engineer is responsible for ensuring the team’s quality of service and overall customer satisfaction within Tek’s support experience. Working on the Azure Apps services team, you will review all cases related to App Service (web app) and Azure Apps service Plans, troubleshooting errors or issues on the platform, and not issues related to customer code.

What you’ll need

  • 85% English level or B2 (based on the CEFR)

  • 9th grade or high school diploma

  • Basic knowledge of virtualization

  • Programming knowledge

  • Open-Source Technologies knowledge (Java, Python, PHP, Linux)

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Created by Alex Volkov