Job description:

The Sr. Business Analyst is responsible for understanding business needs and processes and to act as a partnered liaison between Customer Solutions and the technical team. He/She will be responsible for providing knowledge and expertise to IT, the business teams and process owners in identifying opportunities for technology and supporting prioritization. He/She is responsible for building strong collaborative relationships with the specific teams with a specific focus on the teams. He/She is responsible for understanding business processes, eliciting and documenting requirements, and coordinating communication among various business groups and IT technical teams.

 

What you will do:

• Build and maintain strong relationship with the Divisional teams and functional
• Partner with business and technical teams to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements                                      
• Define tangible use cases that align desired technology output to commercial objectives         
• Recommend business process and system changes to improve efficiency and business
• Ensure clear communication between business stakeholders and IT technical teams.
• Improve the business analysis function through best practices, process management, mentoring, and

 

What you need:

• Bachelor’s degree required
• Bachelor’s in Business Administration or Computer Information Systems preferred

 

Qualifications & experience:

• Minimum 2 years of professional experience required                                       
• Ability to work effectively in a matrix organization structure with significant emphasis on collaboration and persuasion, rather than relying entirely on command and control is required            
• Experience with process mapping is
• Experience documenting complex processes and presenting them in a clear and understandable format is
• Demonstrated ability to understand, evaluate and recommend changes to business processes is required              
• Experience working with high level business stakeholders is required.
• Experience working in a regulated environment is
• Knowledge of Agile Development methodologies is preferred.