What you’ll do 

• Manage collection efforts for assigned portfolio of accounts 
• Conduct detailed research, queries, reconciliation, and analysis required to resolve all nonpayment
• Resolve dispute matters, review refunds, and process account adjustments 
• Produce account status reports for management review
• Develop solutions and implement action plans to resolve delinquencies in a timely and effective manner
• Responsible for monitoring and maintaining assigned accounts, customer calls, and small balance write-offs

 

What experience you need

• 3 to 5 years of experience working in Collections B2B. 
• 90% knowledge of Excel skills 
• English B2/C1 

 

What could set you apart 

• Salesforce – Oracle Experienced
• University student or graduate; preferably in business administration, finances, accounting, or related fields. 
• Experience in the migration process
• Cares and watches over the group’s objectives and results 
•  Be a mentor to other collectors