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End User Support Technician

What you’ll do 

  • Update credit files with high-quality standards, applying documented rules and procedures. 
  • Provide support and education regarding credit information, file interpretations, and products.
  • Answer and solve problems and requests based on the consumer scenario, doing an analysis of the details provided, to offer optimal solutions.
  • Ensure compliance with the company’s procedures and policies.
  • Work in a team environment and customer-centric culture.

What experience you need  

  • Minimum B2 English level
  • 6-month experience with Google Suite/Microsoft Office (Word and Excel)

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Created by Alex Volkov