A College diploma and at least 3 years’ experience in a similar role, preferably in the credit or financial services industry.
Must be extremely detail oriented, organized with a proven ability to multi-task.
An inquisitive mind-set, coupled with an innate ability to spot anomalies and a desire to investigate.
Self-motivated with an ability to work under minimal supervision.
Excellent communication and presentation skills. The ideal candidate is comfortable working with internal and external stakeholders.
Knowledge of credit reporting is highly advantageous.
Strong technical and reporting skills.
High levels of computer literacy, with proficiency in Excel.
English: advanced level
Monitor and manage all incoming data to ensure data integrity and quality controls are met, data is loaded within established timeliness and that any issues are escalated.
Work with customers to resolve data quality issues.
Ensure data suppliers are adhering to reporting and data quality standards and recommend data suppliers for termination for failing to meet account requirements.
Provide online and in person training for customer onboarding, maintain registration information, and recommend enhancements based on customer feedback.
Generate and provide cumulative reports.
Manage and address incoming correspondence.
Reviews files from clients or from 3rd party suppliers that contains financials data such as mortgage, collections, trade bankruptcies, personal data, or any other information supplied on a credit report.
Ensures service level agreements and other required time frames are met.
Identify operational redundancies, and gaps within required standard operational procedure guidelines.
Assist internal teams with various interdepartmental projects, assists other in matters related to Data Acquisition.
Ensure compliance with all applicable provincial and federal laws and TransUnion regulations.
Analyze output data, provide quality assurance and production feedback to team members.
