Senior DevOps Engineer

Overview

Grounded in versatility and powered by a styling community, Express is a modern, multichannel apparel and accessories brand whose purpose is to Create Confidence & Inspire Self-Expression. Launched in 1980 with the idea that style, quality and value should all be found in one place, Express has been a part of some of the most important and culture-defining fashion trends. The Express Edit design philosophy ensures that the brand is always ‘of the now’ so people can get dressed for every day and any occasion knowing that Express can help them look the way they want to look and feel the way they want to feel.

The Company operates over 550 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Express, Inc. is comprised of the brands Express and UpWest, and is traded on the NYSE under the symbol EXPR.


What is Sr. DevOps Engineer at EXPRESS?

In this role, we are seeking a talented Sr. DevOps Engineer for our E-Commerce engineering team with experience to design, implement and scale our technologies, approach, and platform to support our HA systems.

Responsible for deploying & maintaining deliverables in all phases of the Software Development Life Cycle (SDLC) by collaborating with business, development & Systems engineering teams.

Responsibilities include scope definition for infrastructure, infrastructure build out, application environments maintenance, application deployment, application robustness testing through performance testing and continued application support through on-call cadence.

Qualified candidates will bring the latest software development, automation and deployment practices. You will develop systems to accelerate our deployments for a variety of software projects, use your talents and passion to build out complete enterprise systems.

Work collaboratively with the developer to automate, deploy, operate, maintain and monitor our systems in multiple data centers.

What you will do:

Project Leader

• Hands-on leadership of Architecture design and work closely with developer along with supporting operations functions within an Agile/Scrum environment
• Responsibility for related application, technology and data scalability and security pertaining to eCommerce growth.
• Gather requirement, create plan, create an estimated timeline and execute the project.
• Lead the high-quality execution of software products against project plans and delivery commitments.

Engineering Strategy and Architecture

• Establish milestones for infrastructure buildouts, engineering, development, testing and implementation of application environments.
• Responsibility for multi-channel software development lifecycle, enhancements/modifications, system configuration, migrations/upgrades, and production support.
• Provide support and troubleshooting for all related systems and technologies
• Responsible for being a technical subject matter expert on Cloud related technologies

Production and Operational excellence.

• Production Operations and support.
• Participate in troubleshooting effort to find the root cause and provide valuable suggestion to prevent this from happening again.
• Provide guidance and standards for web-site optimization techniques such as CDN, Cloud, and web-caching techniques
• Influence the business strategy across Engineering and all of EXPRESS by articulating key architecture, design or technology challenges and building understanding among executive decision makers.
• Resolve difficult technical issues, remove obstacles for teams and help all projects to move forward on schedule, budget, and meeting

Production and Operational excellence.

• Production Operations and support.
• Participate in troubleshooting effort to find the root cause and provide valuable suggestion to prevent this from happening again.
• Provide guidance and standards for web-site optimization techniques such as CDN, Cloud, and web-caching techniques
• Influence the business strategy across Engineering and all of EXPRESS by articulating key architecture, design or technology challenges and building understanding among executive decision makers.
• Resolve difficult technical issues, remove obstacles for teams and help all projects to move forward on schedule, budget, and meeting

What we are looking for:

Essential Technical Requirements

• 5+ years of hands-on experience implementing, operating and maintaining infrastructure for high volume enterprise web applications.
• 5 years of experience in distributed system development (design and support of systems with scalability and disaster recovery robustness) to support compute use cases for business requirements.
• 3+ years of implementation and operations experience with production systems in public cloud environments (AWS or GCP Preferred).
• Hands-on experience automating infrastructure operations and with modern best practices such as infrastructure-as-code, cross-region & multi-provider redundancy, and event correlation solutions.
• Proficient with containerization and cluster management technologies like Docker and Kubernetes
• Deep understanding and hands-on experience with Cloud Native deployment and monitoring tools/technology with a expertise in areas like Kubernetes, Helm charts, container based deployment, Service Mesh, Prometheus, Grafana, etc.
• Motivated by a DevOps culture and Site Reliability Engineering concepts.

Key Skills and Experiences:

• 5 years of experience in operating systems (Windows, RedHat, CentOS, Amazon Linux), networking (Akamai, Nginx, Apache, AWS/GCP VPC), and/or software (Terraform, Bash, Sh) packages.
• 5 years of experience integrating monitoring, alerting and reporting tools (NewRelic, Akamai, Grafana, Elasticsearch, Prometheus) with existing and newly developed systems.
• 4 years of cloud engineering and development experience. Must have experience extending and supporting cloud-based systems using Terraform and AWS or GCP.
• 3 years of experience implementing and supporting microservices architecture using containers, with tools such as Docker, AWS ECS or GCP Compute/GKE & Rancher.
• 3 years of experience working with database systems such as AWS RDS, Oracle SQL, MongoDB & Elasticsearch.
• Design and Build CI-CD pipeline for code deployment using Travis, Codebuild, Jenkins and Bamboo.
• Must have a solid experience with multiple Apache Projects including Web, HTTP Server, Tomcat, Ant
• Experience in supporting open-source Web and Application Services (Java, Ruby, PHP, Python, Perl)
• Experience with bash, perl, or other shell scripting required.
• Experience with git fundamentals and Stash required.
• Experience with Level 1 support, monitoring of customer facing systems and participate in 24/7 on-call support activities

Nice to haves:

• Masters Degree in computer science preferred.
• Deep working knowledge in multi-channel application that effect eCommerce including Order Management System, mobile, social and SAAS mashups
• Experience in SOX / PCI Compliance
• Retail experience

Benefits:

• Ability to work remotely
• Salary paid in US Dollars
• Private Life and Medical Insurance
• Career growth opportunities
• And others