T&E Customer Experience Specialist Trilingual (Spanish, Portuguese & English)

 

Knowledge, Skills, and Abilities:

• Ability to work in, co-create and contribute to a highly complex and team-oriented global environment.
• High aptitude for learning and developing skills in his/her areas of specialization.
• Ability to work in, and contribute to, a fast-paced and changing environment, where multiple priorities need to be effectively managed, while maintaining composure and flexibility in a structured environment.
• Excellent organizational and communication skills, and the ability to prioritize tasks among many.
• Taking ownership and driving end-to-end resolution while keeping the customer updated.
• Ability to comply with process requirements, like discipline on the job schedule, adherence to established procedures and effort to meet performance metrics related to the job. Contributes to the organization’s quality goals by knowing and understanding quality metrics and the way she/he can positively influence those.